Terms and Conditions

SAMPARK – TERMS AND CONDITIONS

Last Updated: December 04, 2025

These Terms and Conditions (“Terms”, “Agreement”) govern your access to and use of https://sampark.app (“Website”) and the communication services provided by Sampark, including chat, audio, and video calling (collectively, the “Services”).

By accessing or using our Website or Services, you confirm that you have read, understood, and agree to be legally bound by these Terms. These Terms apply to all visitors, registered users, and anyone who accesses or uses the Services.

If you do not agree with any part of these Terms, you must discontinue use of the Website and Services immediately.

1. Acceptance of Terms

Sampark’s Terms and Conditions apply to everyone who accesses or uses the Website or its communication services. By using Sampark, you agree to follow these Terms, accept our Privacy Policy, and comply with all applicable laws. You also confirm that you are at least 18 years old or using the platform under proper supervision. Continued use of Sampark after any updates to the Terms means you accept the revised conditions.

By accessing the Website or using the Services, you:

  • Agree to comply with these Terms
  • Agree to our Privacy Policy
  • Represent that you are at least 18 years old or using the Services under parental supervision
  • Agree to follow all applicable laws and regulations

Sampark may update these Terms at any time. Continued use of the Services means you accept the updated Terms.

2. Services Provided

Sampark provides real-time communication services that include chat messaging, audio calling, and video calling. These tools allow users to connect, interact, and communicate seamlessly through the platform. Sampark may add, modify, or remove features as needed to improve performance or user experience. Access to certain features may depend on your device capabilities and internet connection.

Sampark offers digital communication features including:

  • Real-time chat messaging
  • Audio calling
  • Video calling
  • User account creation and profile features
  • Customer support and service notifications

Some features may require stable internet connectivity or updated device hardware.

Sampark may modify, suspend, or discontinue any part of the Services at its discretion.

3. User Responsibilities and Obligations

Users are responsible for providing accurate account information, keeping their login credentials secure, and using Sampark’s communication services in a lawful and respectful manner. You agree not to misuse chat, audio, or video features, and you must report any unauthorized access to your account. By using Sampark, you are fully responsible for all activities that occur under your account.

Users agree to:

  • Provide accurate registration information
  • Keep login credentials confidential
  • Use the Services only for lawful, personal purposes
  • Maintain respectful communication with other users
  • Immediately report any unauthorized account activity

You are fully responsible for all activities that occur under your account.

4. Prohibited Activities

Users are strictly prohibited from using Sampark for any harmful, illegal, or abusive behavior. This includes harassing others, sharing offensive or unlawful content, impersonating individuals, spreading malware, disrupting platform security, or recording calls without proper consent. Any activity that violates user privacy, platform integrity, or applicable laws is not allowed and may result in account suspension or termination.

Users must NOT engage in the following activities:

A. Misuse of Communication Services
  • Harassing, threatening, or abusing others
  • Sending obscene, hateful, or offensive content
  • Sharing pornographic or violent materials
  • Impersonating individuals or organizations
B. Illegal Activities
  • Uploading or sharing copyrighted content without permission
  • Promoting fraud, scams, or criminal behavior
  • Sending phishing, spam, or malware
C. Security Violations
  • Attempting to hack or bypass Sampark’s security
  • Introducing viruses or malicious code
  • Reverse engineering or altering platform features
D. Privacy Violations
  • Recording audio/video calls without consent
  • Sharing personal data of others without permission
  • Collecting information about users without authorization

If a user violates these rules, Sampark may suspend or terminate the account.

5. Account Creation and Management

To use Sampark’s communication services, users must create an account with accurate and up-to-date information. You are responsible for maintaining the confidentiality of your password and for all activities performed through your account. Sampark reserves the right to suspend, restrict, or terminate accounts that provide false information, violate platform policies, or pose security risks.

To use Sampark:

  • You must create an account using valid information
  • You are responsible for securing your password
  • You must notify us immediately if you suspect unauthorized access

Sampark reserves the right to:

  • Reject account registrations
  • Terminate or suspend accounts
  • Remove content that violates Terms

6. User-Generated Content

User-generated content includes chat messages, audio, video, and any media shared through Sampark’s Services. You are fully responsible for the content you create and share. By using the platform, you grant Sampark the limited rights necessary to process and deliver your content for communication purposes. Sampark does not claim ownership of your content but may remove or restrict content that violates laws or platform policies.

Users may send messages, audio, video, and other materials through the Services (“UGC”).

By submitting UGC, you grant Sampark a limited license to:

  • Process, transmit, store, and display the content as needed to operate the Services
  • Use anonymized data for analytics, improvements, or reporting

Sampark does not claim ownership of your content.

However, you are solely responsible for the content you create and share.

7. Intellectual Property Rights

All content, design elements, software, and branding on the Sampark platform are protected by intellectual property laws and belong to Sampark or its licensors. Users may not copy, modify, distribute, or create derivative works from any part of the platform without written permission. Unauthorized use of Sampark’s intellectual property is strictly prohibited and may lead to legal action.

All content on the Website—including text, graphics, software, UI design, images, and logos—is owned by Sampark or licensed to us.

You may not:

  • Copy, modify, or distribute our intellectual property
  • Use Sampark branding without written permission
  • Create derivative works based on our Services

Violations may result in legal action.

8. Privacy and Data Usage

Sampark collects and processes user information to provide secure chat, audio, and video communication services. All data handling follows our Privacy Policy, which explains what information we collect, how it is used, and how it is protected. By using Sampark, you consent to the collection and processing of your data as outlined in the Privacy Policy.

Your privacy is important to us.

How we collect, store, and use your information is described in our Privacy Policy.

By using our Services, you consent to the processing of your information as described.

Users are responsible for reading and understanding the Privacy Policy.

9. Payment Terms (If Applicable)

If Sampark offers paid features or subscription plans, all associated fees will be clearly displayed before purchase. Payments must be made through approved methods, and charges are generally non-refundable unless required by law. Pricing and subscription terms may change, with updates communicated in advance. By subscribing to any paid service, you agree to the applicable billing cycle and payment conditions.

If Sampark offers paid services or subscriptions:

  • Fees will be clearly displayed before payment
  • Payments are final and non-refundable unless required by law
  • Sampark may modify pricing with notice
  • Subscription renewals will follow the displayed billing cycle

(If you want, we can later add a detailed billing and cancellation section.)

10. Service Availability & Limitations

Sampark provides its chat, audio, and video communication services on an “as available” basis. While we strive for smooth, uninterrupted performance, service quality may be affected by factors such as internet connectivity, device compatibility, maintenance activities, or technical issues. Sampark does not guarantee error-free operation or continuous uptime and is not responsible for disruptions beyond our control.

Sampark provides Services on an “as available” basis.

We do not guarantee:

  • Continuous or error-free operation
  • Unlimited uptime
  • Perfect audio/video quality (depends on internet conditions)

Service interruptions may occur due to:

  • Maintenance
  • Network issues
  • System upgrades
  • Technical failures outside our control

11. Suspension or Termination of Accounts

Sampark may suspend or terminate user accounts if Terms are violated, suspicious or harmful activity is detected, or if required by law. Suspension may limit access to certain features, while termination fully revokes use of the Services. Users will not be compensated for loss of access resulting from violations. Sampark may also remove content associated with terminated accounts as part of platform safety and compliance.

Sampark may suspend or terminate accounts if:

  • Terms are violated
  • Illegal or harmful behavior is detected
  • Account activity poses a security risk
  • Required by law enforcement or regulatory authorities

Upon termination:

  • Access to Services will be revoked
  • Some data may be deleted according to policy
  • Sampark will not be liable for any losses resulting from termination

12. Liability Disclaimer

Sampark provides its Website and Services on an “as is” and “as available” basis, without any warranties or guarantees of uninterrupted or error-free operation. We are not responsible for issues such as service interruptions, data loss, technical failures, or any damages arising from the use or inability to use the platform. Users access Sampark at their own risk, and the Company is not liable for any losses resulting from reliance on the Services.

Sampark is provided “as is” and “as available” without warranties.

We are not responsible for:

  • Damages from service interruptions
  • Loss of data
  • User disputes or misconduct
  • Unauthorized access to accounts
  • Network or device failures

Your use of the Services is at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law, Sampark is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or Services. This includes loss of data, communication failures, or loss of profits. Sampark’s total liability, if any, will be limited to the amount you have paid for the Services within the last six months. If no payment was made, Sampark’s liability will be minimal as allowed by law.

To the maximum extent permitted by law:

  • Sampark is not liable for direct, indirect, incidental, or consequential damages
  • Sampark is not liable for loss of profits, data, or reputation
  • Sampark’s total liability will not exceed the amount paid (if any) by you in the last 6 months

14. Indemnification

You agree to indemnify and protect Sampark, its team members, and partners from any claims, damages, losses, or legal actions arising from your use of the Services, violation of these Terms, or infringement of another person’s rights. This means you are responsible for covering any costs or liabilities that result from your actions while using the Sampark platform.

You agree to indemnify and hold harmless Sampark, its employees, and partners from any claims arising out of:

  • Your use of the Services
  • Your violation of these Terms
  • Your infringement of the rights of others

15. Third-Party Services and Links

Sampark may include links to third-party websites or integrate external tools and services for functionality such as payments, analytics, or communication support. These third-party sites and services operate independently and are not controlled by Sampark. We are not responsible for their content, policies, or practices. Users should review the terms and privacy policies of any third-party service before using it.

Sampark may contain links to third-party websites.

We are not responsible for:

  • Content
  • Privacy practices
  • Operations of third-party sites

Users should review third-party terms before using those websites.